SHIPPING & RETURNS
Soul Threads Outfitters' shipping policy is pretty straightforward. Once you place an order, our team is immediately notified of your transaction. Standard shipping time is from 1-3 days from the time you submit your order. You will receive a shipping notification email once we send our product your way.
Return & Exchange Policy
Customer service is one of Soul Threads Outfitters' core values. With that being said, we want you to be completely satisfied with your product you receive. If there is any discrepancy in the shipping process you would like to address, make sure to let us know in the 'Contact Us' tab. If you are unsatisfied with your purchase, we will provide you with a full refund. If you wish to cancel your order before it is shipped out to your destination, notify us in the 'Contact Us' tab and we will provide you with a full refund as well.
We appreciate your business and support.